FAQ: Frequently Asked Questions
- How can I place the order with you?
It is simple: just fill out the form, make a payment and consider the job done. You can find the order form on the main page of our website. Include the instructions for your writer to make sure that he knows exactly what you need. If you have any special recommendations, tutor’s comments or additional materials, please, don’t forget to include them.
- What if somebody finds out that I have ordered a paper online?
There is no way something like this can happen. We guarantee that your personality will stay in secret and no third parties will ever find out that you have ordered a paper from 1-WS.net. We understand that confidentiality issue is crucial for students who request academic assistance. Only Customer Support team will have an access to your contacts to reach you in case any questions about the order arise.
- When will you assign a writer for my order?
Once you upload the instructions and provide a payment, we start looking for the most appropriate writer to work on your order. We ensure that your future writer has enough knowledge and expertise in your particular subject before assigning him or her to complete your paper. In general, a search for an appropriate writer doesn’t take too much time and you will receive a notification once he or she is assigned.
- When will I get my paper?
We guarantee that your paper will be done and delivered before the deadline you specify. You can contact Customer Support team if you need to change the deadline. In most cases, we deliver papers earlier than you require to let your read it carefully and ask for a revision without a hurry (if needed).
- What if the ordered paper doesn’t look too good to me?
Our writers, Customer Support and Quality Assurance Department do everything to make sure that you will get a high-quality, error-free, properly formatted and well researched paper. The Quality Assurance Department representatives check if the final paper corresponds to your instructions and meet the highest academic requirements before delivering it to you. What is more, we have a flexible revision policy at 1-WS.net. You have a right to request as many free revisions as you want and we will fix your work until all the instructions and standards will be met. We also have a Money-Back Guarantee, so be sure that we will send your payment back per request.
- What about discounts?
Our services are high-quality still inexpensive. We keep the prices low to make sure that every student can get an access to professional academic assistance. What is more, we provide our first-time and regular customers with pleasant rewards, including bonuses, discounts, and loyalty programs. You can contact our Customer Support team to receive more information about the special offers we have prepared for you.
- Can I hire my previous writer for a new order?
Sure! If your order has a deadline that exceeds 24 hours, you may request help from your previous helper. We will contact him or her immediately and inform about your order. In most cases, writers gladly accept the orders from their previous customers. There are also additional options on our website regarding your choice of a writer. These features include TOP and Advanced writers. So if you have an extremely important paper to do, you can always rely on the best of the best writers in our team.
- I have additional materials for my order. How can I share them with my writer?
There are two options for you here: you may upload the materials along with your order instructions or send them directly to an assigned writer when he confirms your order. Of course, it is better to upload the materials as soon as you can to let the writer be fully aware of the instructions before he confirms the order. This way, your chances to get a writer really fast increase. If you decide to add the materials later, you may use your personal control panel.
